Refund Policy

Introduction
Prophecy Housing is committed to ensuring customer satisfaction. Please review our refund policy carefully, as it outlines the conditions under which a refund may be issued.

Eligibility for Refunds
Refunds are available only under specific circumstances, such as the cancellation of services within the outlined period in your service agreement or the non-delivery of a paid service.

Non-Refundable Services
Certain services offered by Prophecy Housing may be non-refundable, including completed consultancy sessions, processing fees, or administrative charges. These will be indicated before payment.

Refund Process
To initiate a refund request, contact us at [Your Contact Email/Phone Number] within 30 days of the transaction. Once we receive your request, we will review it and notify you of the approval or rejection.

Refunds on Payments
Approved refunds will be processed using the original method of payment and may take up to 14 business days to reflect in your account, depending on your financial institution.

Changes to Refund Policy
Prophecy Housing reserves the right to update this refund policy at any time. Changes will be reflected on our website, and we encourage customers to review the policy periodically.